# Evolution Wireless

> Independent New Zealand internet service provider, run from Gisborne since 2008. Fibre nationwide, wireless across Tairāwhiti (Gisborne region), Northern Hawke's Bay, and Eastern Bay of Plenty.

Evolution Wireless is a small, independent ISP that owns and operates its own wireless network — including towers, repeaters, and rural relays — to serve hard-to-reach addresses where mainstream fibre doesn't go. For addresses on the Chorus fibre network, we resell fibre nationwide. Real NZ-based support team, no offshore call centres. Open-term plans, no fixed contracts, no early termination fees.

Phone: 0800 4 WIRELESS (0800 494 753) · Office at Level 2, 40 Reads Quay, Gisborne 4010, NZ.
Sales Mon-Fri 9am-4:30pm. Support 7 days, 8am-8pm.

Last updated: September 2026

## Plans

- [Plans overview](https://www.ew.net.nz/plans.html): Compare all internet, phone, and add-on options at a glance.
- [Fibre broadband](https://www.ew.net.nz/plans-fibre.html): Unlimited fibre on the Chorus network, available anywhere Chorus reaches. Residential Fast 500/100 Mbps $89/month, Fastest 900/500 Mbps $109/month. Business Fast 500/500 Mbps $99/month+GST, Business Fastest 900/500 Mbps $119/month+GST. Free standard install, static IP included, no contract. Measured 955/503 Mbps on Fastest and 550/120 on Fast, wired, August 2026.
- [Wireless broadband](https://www.ew.net.nz/plans-wireless.html): Fixed wireless for properties outside the fibre footprint, up to 100/100 Mbps. Wireless 80 (80GB) $59/month, Wireless 120 (120GB) $79/month, Wireless Unlimited $89/month. Business Wireless $89/month+GST. Tailored builds quoted for hotels, holiday parks, and large sites.
- [Free static IP](https://www.ew.net.nz/static-ip.html): Every fibre plan includes a free static IPv4 address - publicly routable, not behind CGNAT, no monthly add-on fee. Suited to security cameras, remote access and VPN, IP whitelisting, and self-hosting.
- [Phone & VoIP](https://www.ew.net.nz/plans-voip.html): VoIP over your internet connection, keep your existing landline number. Solo 2,000 NZ local + 250 international minutes $11.50/month; SoHo 4,000 + 1,000 $23/month; Value 6,000 + 2,000 + 50 mobile minutes $40.25/month.
- [Add-ons (mesh wifi, security cameras)](https://www.ew.net.nz/extras.html): Professionally installed Grandstream mesh wifi for whole-home and office coverage. Outdoor Ubiquiti security cameras with cloud recording. PSPLA-licensed installs across our service area.
- [Refer a friend](https://www.ew.net.nz/refer.html): Existing customers get $89 credit including GST on their account when someone they refer connects. No limit on the number of referrals.

## Help and support

- [Help and FAQs](https://www.ew.net.nz/help.html): Common questions about fibre, wireless, VoIP, outages, signups, and troubleshooting. Includes current network status.
- [Contact us](https://www.ew.net.nz/contact.html): Form for sign-ups, sales, support, billing, or general questions. Multiple contact paths including phone and email.
- [Router setup guide](https://www.ew.net.nz/setup.html): Step-by-step guide to connecting a TP-Link Archer A6 to a Chorus fibre box (ONT). Which port to use, what the status lights mean, and troubleshooting when it doesn't come online.
- [Usage check](https://www.ew.net.nz/usage.html): Customers can check the current month's data usage by entering their account reference.
- [Live webcams](https://www.ew.net.nz/webcams/): Ten public live cameras on our own towers, refreshed continuously, with archives and nightly timelapses. Te Kuri Walkway, Gisborne City South East, Gisborne City West, Wainui, Tolaga Bay, Te Karaka, Whakapunake, Papatu, Ohiwa Harbour, and Opotiki South.
- [Field updates / blog](https://www.ew.net.nz/from-the-field.html): Network upgrades, new transmitter sites, and operational notes from the team.

## About

- [About Evolution Wireless](https://www.ew.net.nz/about.html): Company story, ownership, technical capabilities, and coverage. Independent and operating since 2008.
- [NOW is closing](https://www.ew.net.nz/now-closing.html): Mercury is retiring the NOW broadband brand. Home accounts migrate to Mercury automatically; business accounts are not being taken on and must move elsewhere. What's happening, and Evolution Wireless as an independent alternative.

## Coverage areas

Fibre: anywhere the Chorus network reaches, nationwide.

Wireless: our own towers across three regions. Reach depends on line of sight, so an address check is always needed - the localities below are where we have equipment and customers.

- Tairāwhiti / Gisborne: Gisborne (all suburbs), Wainui, Okitū, Makorori, Whangara, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Puia Springs, Hiruhārama, Te Karaka, Ormond, Pātūtahi, Manutūkē, Mātāwai, Mōtū, Rere, Whatatutu, Muriwai, Tiniroto, Waerengaokurī, Rākauroa, Ngātapa, Waipaoa
- Northern Hawke's Bay: Wairoa, Frasertown, Marumaru, Te Rēinga, Nūhaka, Māhia, Māhia Beach, Ōpoutama, Waikōkopu
- Eastern Bay of Plenty: Ōpōtiki, Waiotahe, Ōhiwa, Kutarere, Ōtara, Tōrere, Tirohanga, Waiaua

Full locality list on the [wireless plans page](https://www.ew.net.nz/plans-wireless.html).

## Optional

- [Terms of service](https://www.ew.net.nz/terms.html): Residential and business terms, including the General Terms PDF and CPE Terms PDF.
- [Privacy policy](https://www.ew.net.nz/privacy.html): How we collect, use, and protect customer data. Compliant with the Privacy Act 2020.